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Conversational AI And Smart Robotics

In Case Study by Michelle Beukes

Freethinking was approached by Telkom, a prominent South African telecoms provider to rapidly investigate, ideate, design and build working “proof of concept” (POC) digital solutions to challenges they were facing in their call center customer interactions.

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Reimagined Corporate Design Strategy

In Case Study by Michelle Beukes

We performed a strategic review of design and proposed a practical roadmap to implement a robust, modern internal capability rapidly. The augmented capability aims to close the experience gap and deliver design services to project teams.

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What Design leadership isn’t

In Blog Article by Michelle Beukes

By Chanetsa Mukahanana, UI Designer at Freethinking Two friends and I started a business just after I finished varsity. We knew absolutely nothing about the industry, let alone running a ...